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Your process. Our responsibility.

Whether HR administration, payroll, recruiting or training – if an entire process should run reliably without you steering it yourself, our service team takes it on completely. Dedicated contacts, organised remotely with a clearly defined outcome.

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What we take over for you completely

Outsourcing works best where a process can be clearly scoped and needs to run reliably on an ongoing basis - regardless of leave, illness or turnover in your own team.

One process, one service team, one outcome

HR Outsourcing under a service contract

TeamAt least two HR experts in the service team
DurationMedium-term to ongoing
AssignmentUsually remote
You getA reliable outcome instead of a single person
A good fit when:
  • you want to hand over a process for the medium or long term, or on an ongoing basis
  • you want to commission an outcome instead of individual people - including cover for absence
  • you want lasting relief with consistently reliable quality

Why your process is never left to just one person

With outsourcing you are not dependent on a single person - that is what sets it apart from temporary staffing and interim:

01 Risk minimisation through cover from day one

Unlike in-house staff, you bear no risk of absence costs from illness, leave or cover - your service team is available on weekdays from 08:00 to 16:00, without gaps.

02 Outcome responsibility sits with us

Quality and on-time delivery are our promise: you define the goal, we take responsibility for delivery - reliably, on schedule and to the agreed standard.

03 Budget certainty through fixed, transparent costs

You can plan with clearly defined, predictable costs thanks to a tailored package for your needs.

What outsourced HR work looks like in practice

Comprehensive HR administration

Document creation (employment contracts, contract changes, certificates), first point of contact and employee advisory

Payroll preparation

Master data, absences & allowances, interface to payroll / tax advisor

Ongoing recruiting

Job ads, shortlisting and interview coordination as an ongoing process rather than a one-off project

Training planning & organisation

Needs analysis, vendor steering, impact tracking

Day to day

Comprehensive HR administration

Document creation (employment contracts, contract changes, certificates), first point of contact and employee advisory

Day to day

Payroll preparation

Master data, absences & allowances, interface to payroll / tax advisor

Day to day

Ongoing recruiting

Job ads, shortlisting and interview coordination as an ongoing process rather than a one-off project

Day to day

Training planning & organisation

Needs analysis, vendor steering, impact tracking

What you can expect from us

These figures show what you can expect from an outsourced process.

Book an intro call
2+

Experts per service team - no dependency on one person

from €950 / month

Entry package per month, transparently tiered

max. 24 hrs

Response time in service teams

Relief
More recruiting capacity at short notice - without placing excessive strain on your own team

With HR factory we were able to bring in recruiting support from outside at very short notice. This directly relieved our recruiters. At the same time we were able to fill a higher number of roles in parallel.

SWM
Anita Niemayr
Head of Recruiting, Stadtwerke München

Frequently asked questions

What is the difference between outsourcing and temporary staffing?+

With temporary staffing you manage a person in your team. With outsourcing you commission an outcome or a service tailored to your needs.

What is the difference between outsourcing and interim?+

Interim covers a time-limited, usually senior vacancy with one self-directed person. Outsourcing hands an ongoing process to a team.

How quickly can the process start?+

After your enquiry we come back within 48 hours with a suitable proposal; the actual start depends on the scope of the process.

What happens if someone in the service team is on leave or ill?+

Nothing that affects your process - cover for absence is part of the model, which is why at least two experts are in the team.

How safe is our data in an outsourced process?+

We are ISO 27001 certified and therefore meet the highest standards of data security: Personal data is processed for a defined purpose, documented and in line with applicable retention periods. We are happy to clarify the details in an intro call.

Tell us which process is costing you time

These points help us find the right package:

Book an intro call
  • Which process should be outsourced?
  • For how long and at what volume is support needed?
  • On site, remote or hybrid?
  • Does speed or cost-efficiency matter more to you?